THE NEW AGE CALL-CENTER, IN CLOUD

All CRM integrations included. Can manage large call volume, with powerful Analytics

CLOUD TELEPHONY

IVR Services | Cloud Telephony Services Chandigarh India

We leverage our cloud communication platform to equip your brand with the right communication tools. AbeerTech is a cloud telephony solution and leading Interactive voice response – IVR services provider in Tricity. Our smart IVR system is deployed across industry, every day we serve many IVR services to our customers. Why IVR Services? IVR play a professional welcome message on your business phone, it can also help in, personalizing customer greeting in regional languages, per-recorded IVR messages on holiday & off hours, IVR system helps companies to handle high call volumes, etc.

How IVR can give a boost to your business.

  • Route calls with speed and efficiency.
  • Reach many callers simultaneously, not one -by-one.
  • Take care of design of call flow and quality of voice prompts.

Interactive Voice Response [IVR] Systems are around for several years. However, with the advent of latest technologies in IVR, artificial intelligence can be built in IVR solutions. Such IVR deployments can predict customer’s purpose of the call through predictive analysis and present answers faster.
Our client, a high-tech services company, had price competition pressures to reduce cost. With low margins and skyrocketing customer support cost due to the high-tech nature of the product, they had to find means to further reduce the customer support costs. Following were key challenges:

FEATURE INSIGHTS

All the essential features you expect plus real-time analytics built for the modern enterprise.

Click to Call

Enjoy quick, uninterrupted conversations with prospects.

Real-time Analytics

View dynamic analysis to generate valuable reports.

Call Recording

Auto-record every call on user consent for training purpose or future reference.

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Multi-Level IVR

Delivering high-end support for round-the-clock customer happiness.

Unified Management

Intelligently take over call mechanisms to fine-tune your business phone system.

CRM Integration

Accelerate seamless integration with your CRM.

Grow your business on cloud

  • Customize any call flow
  • Personalize sales and customer support
  • Integrate with any CRM or ERP
  • Never miss a business lead
ivr services in chandigarh - Abeertech

TESTIMONIALS

  • "Our Pleasure to do business with you in the Future too! It is very rare to find such High Standards of Sincerity and trust-worthiness in the world of business today. It would be our pleasure to do business with you in the future too and we earnestly wish you the very best for a great future."

    Manoj Panta TÜV Rheinland India Pvt. Ltd.
  • "You’re making a huge difference in this world. Very responsive, super professional, creative… everything that you need. They are understanding people, amazing human beings. They end up becoming your friends."

    TONY SUCCAR, CEO Mixtura Productions Corp.
  • “I am Impressed.” It was great working experience with AbeerTech, everything was under our budget and on time. AbeerTech delivered us what we were looking for. We would highly recommend their services to anyone who wants to create their presence on the World Wide Web.

    A. Gill, CEO CoastXpress Inc, USA

CASE STUDY-BHAGAT FORD

Bhagat Ford – Official Ford dealer of Punjab, Haryana, Chandigarh and Uttarkhand

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