We leverage our cloud communication platform to equip your brand with the right communication tools. AbeerTech is a cloud telephony solution and leading Interactive voice response – IVR services provider in Tricity. Our smart IVR system is deployed across industry, every day we serve many IVR services to our customers. Why IVR Services? IVR play a professional welcome message on your business phone, it can also help in, personalizing customer greeting in regional languages, per-recorded IVR messages on holiday & off hours, IVR system helps companies to handle high call volumes, etc.
Interactive Voice Response [IVR] Systems are around for several years. However, with the advent of latest technologies in IVR, artificial intelligence can be built in IVR solutions. Such IVR deployments can predict customer’s purpose of the call through predictive analysis and present answers faster.
Our client, a high-tech services company, had price competition pressures to reduce cost. With low margins and skyrocketing customer support cost due to the high-tech nature of the product, they had to find means to further reduce the customer support costs. Following were key challenges:
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“I am Impressed.” It was great working experience with AbeerTech, everything was under our budget and on time. AbeerTech delivered us what we were looking for. We would highly recommend their services to anyone who wants to create their presence on the World Wide Web.
Bhagat Ford – Official Ford dealer of Punjab, Haryana, Chandigarh and Uttarkhand